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News

News

Don't Block the Exit [The Customer Code Series]

This post is part 10 of 11 in a series on the HubSpot Customer Code. If you want to see an otherwise calm and collected…
January 30, 2019
News

I Don't Mind Paying, But I Do Mind Being Played [The Customer Code Series]

This post is part 9 of 11 in a series on HubSpot’s Customer Code. Here’s a secret -- I wanted to launch the first version…
January 23, 2019
News

Use My Data, But Don't Abuse It [The Customer Code Series]

Companies that use data effectively have made my life so much easier. I used to call a cab and explain my location, now Lyft just…
December 5, 2018
News

Treat Me Like a Person, Not a Persona [The Customer Code Series]

Editor's note: This is the third post in an 11-part series on the HubSpot Customer Code. You can subscribe to the full series here. Businesses…
November 20, 2018
News

Getting car insurance: The defining moment of adulting

Getting car insurance: The defining moment of adulting Getting a car is probably high on the list of ‘best things ever’ but with it comes…
Brian MawdsleyAugust 21, 2018
News

In the Face of a Falling Stock Price, Twitter Announces Two Studies of Its Network Health

Twitter announced today the selection of two proposals to study the health of its network. The selection comes after a public request for proposals in…
Brian MawdsleyJuly 30, 2018
News

The Ultimate Collection of Resume Templates for 2018

Are you looking to create an awesome resume that lands the job of your dreams? Whatever industry you’re applying to work in (from marketing to…
Brian MawdsleyJuly 30, 2018
News

Why Twitter Says Losing Millions of Users Will Benefit Advertisers

Twitter reported a loss of one million monthly active users (MAUs) in Q2 2018 -- and says that it expects to lose millions more in…
Brian MawdsleyJuly 27, 2018
News

What is a Bitcoin Address? A 3-Minute Rundown

If you want to buy or sell items with Bitcoin, you need to be able to send and receive your funds from a certain location,…
Brian MawdsleyJuly 26, 2018
News

Learn From a Google Rater: The Impact of Intents and Results Diversity in Content Strategy

For about 10 years now, Google has relied on an army of human evaluators to provide feedback and critical insights on countless experiments run by…
Brian MawdsleyJuly 26, 2018
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